The Call Centre

We focus purely on providing great inbound customer service. We don't offer different standards of service. We believe whether it’s a simple message or a complex helpdesk support call your clients should receive the same high level of service.

http://www.thecallcentre.co.nz

We believe when appointing a call centre you should be purchasing 'peace of mind'. Peace of mind that your call centre can be relied upon to enhance your service reputation when taking your calls.

When considering what call centre to choose – remember they are not all created equal. We are a boutique call centre based in Lower Hutt, Wellington, New Zealand. We are small enough that we can be very choosy about the staff we employ and consequently the consistently high level of service we provide. We know that larger call centres continually have to lower the bar in terms of their staff competency to fill their seats. We encourage prospective clients to visit us so that we can demonstrate our systems and our staff. These are our biggest differentiators.